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Our Customer is not dependent on us. We are
dependent on him. |
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Our Customer is not interrupting our work. He is the purpose
of it. |
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Our Customer does us a favor when he contacts us. We aren’t
doing him a favor by waiting on him. |
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Our Customer is part of our business, not an outsider. |
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Our Customer is not just money in the cash register. He
is a human being with feelings like our own. |
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Our Customer is a person who comes to us with his needs
and wants. It is our job to fill them. |
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Our Customer deserves the most courteous attention we can
give him. He pays our salary. Without him we would have to
close our doors. |